The service I received from at Engage Diamond Studio was outstanding. I was drawn in from their website. Their website was more on teaching you what you needed to know about engagement rings then on selling. I liked that.
When I arrived at their store, I did not know what to expect. This was very new for me. Ji introduced himself to me. I let him know basically that I knew nothing at all about this process. He assured me that I might not know a lot about the process but by the time I left I would know exactly what I was looking for even if I did not buy there. Immediately I felt relaxed, and took my time, there was no pressure, no one hovering over me. When I was ready, I had four different ideas and rings to choose from. Thankfully Ji helped me narrow it down, and listened to what I had in mind.
After we narrowed it down to two, he sat me down and educated me on the process and the different colours, sizes, weights, materials, optics, clarity, and flaws. I have to say I thought I would be overwhelmed, but he laid it out so clearly that I had no trouble understanding everything. When I had a question he had the answer.
When it came to putting all the pieces together to get exactly what I wanted, we put to paper some things I wanted as well as others parts that weren’t as important. With this information, Ji was able to work backwards from my budget and create a ring I knew my soon-to-be fiancée would love.
The ring I picked up was more beautiful than I had imagined!
I proposed in the United States. Thankfully, Ji informed me of things I should take precautions for such as, bringing my receipt for customs.
All I can say is thank you Ji and all of the staff at Engage Diamond Studio. She did love it and we will be in soon to talk about a wedding band to match.
Darryl R. from Trenton, ON
I had shopped around many other diamond stores across the Greater Toronto Area (based on referrals from close friends) before finally visiting Engage Diamond Studio.
I had planned to go on my own the first time, but it just so happened to work out that my girlfriend (now fiancé/soon-to-be wife) came with me. From the moment my fiancée and I entered the studio we were quickly put at ease. Throughout the entire process, never did we feel pressured into buying or feel that the people working there were pushing to sell us ‘just another diamond ring’. The staff was very hospitable and accommodating.
Working closely with Ji, he was able to work within my budget and find me an amazing diamond. I had done all my homework with regards to the four “‘C’s” and had even gone through the customary tutorial about them with other diamond stores but Ji took it to another level explaining things in detail clearly and concisely. He was extremely helpful and was also very clear about delivering our custom ring on time. Both my fiancée and I couldn’t be any happier with the engagement ring we purchased. (Correction: the ring “I” purchased, which she received … which she gets endless compliments about!)
The knowledgeable service and commitment to quality at Engage Diamond Studio is second to none. Save yourself the time and trouble of looking elsewhere. As far as I’m concerned, Engage Diamond Studio is the only place worth purchasing your jewelry.
Mark V. from Toronto, ON
Hey Ed!
I said YES! :) Thank you thank you for making us such a BEAUTIFUL engagement ring! I love it! We have received lots of compliments on the ring from friends and family, and I couldn’t be more happier to say to them to go to Engage Diamond Studio if you are looking! We will be in touch to look at wedding bands!
Thanks again for all your help!
Jennifer S. from Toronto, ON
We were a bit nervous on our first visit because of our modest budget and lack of experience with jewellery. From the moment we arrived, Ji was a great help with designing the ring that was right for us. While we were unsure about what we wanted, he took the time and patience to explain all our options and work within our budget. We had a wonderful and stress-free experience that resulted in the ring that everyone says matches the personality perfectly of the bride-to-be. We couldn’t be happier or have had a better experience.
Thank you so much for your help, Ji!
Rob K. and Teresa L. from Toronto, ON
Going to Engage Diamond Studio was an amazing experience. Everyone that I encountered was friendly and incredibly supportive, which led to me feeling welcome and cared for from the moment that I entered into the studio. I really appreciated their excitement and enthusiasm about helping me find the perfect engagement ring. I was able to learn a lot about diamonds and all of my options were well explained and laid out to allow me to make an educated decision about the ring that I wanted to buy. Overall, my experience at Engage Diamonds was incredibly positive and I would absolutely recommend that you check it out because you will not be let down.
Sincerely,
Adam B. from Toronto, ON
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